Refund and Returns Policy

7-Day Money-Back Guarantee

At TVIMATE4K, customer satisfaction is our top priority. We strive to ensure you are 100% happy with our service. If you experience any technical issues, please contact our support team — our technicians will assist you until your service is fully working.

However, if you believe that the service you purchased does not meet your expectations after attempting to resolve the issue with our support team, we are committed to making things right.

Refund Eligibility

You are eligible for a full refund within 7 days from the date of purchase if:

  • You have contacted our support team regarding the issue

  • The issue could not be resolved

  • The refund request is submitted within 7 days of purchase

Refund requests made after 7 days are not eligible for a refund. However, you may still contact us at any time for technical support.

How to Request a Refund

To request a refund, please follow the steps below:

  1. Use the Contact Us form on https://tvimate4k.com

  2. Send the request using the same email address used to purchase the service

  3. Include your invoice number in the message

Once your request is received and verified, our team will process your refund accordingly.

Support After 7 Days

If more than 7 days have passed since your purchase and you experience any issues, you can contact us at any time via:

  • Website live chat

  • Email support

  • Whatssap support

Our team will always be available to help resolve your issue.